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Do You Have Questions?
We have answers (well, most of the times!)
Below you’ll find answers to the most common questions you may have about ByteBands. If you still can’t find the answer you’re looking for, just Contact us!

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How long do the built-in chips last?The chips are good for over 100,000 activations and can last for years with proper care. Avoid moisture, magnetic fields, extreme temperatures, and any types of physical damage.
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Are the lanyards sustainable?Yes, the lanyards can be used again for future events. Proper storage will be paramount in maintaining both the lanyard and NFC chip encased within.
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How does pricing work?All pricing is customized based on factors such as lanyard quantities, options, and Directory services required. A lanyard calculator is provided for cost of options. Be sure to request a personalized quote for accurate pricing.
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Can we re-use a directory over multiple Events?Yes. Each Directory is good for a 90 day period. After 90 days it can be renewed and the same lanyards may be used.
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Can we purchase lanyards or wristbands in bulk for multiple events?Wise question! Yes, you can take advantage of bulk pricing in this way. Please note we can re-direct all lanyards and wristbands to a new event but it will re-direct all that were ordered in the batch. Contact us to discuss individual cases where it may be required.
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Does ByteBands work with iPhones?Yes. Tag reading is supported on all iPhones from the XR onward. If you are having difficulty ensure phone is unlocked, camera is not in use, Apple Wallet is not in use, and you are not in Airplane Mode.
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